Revocation terms

Right of revocation

You have the right to revoke this agreement within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods; in the case of a single order for several goods delivered separately, the last goods shall be decisive.

In order to exercise your right of revocation, you must inform us (Ayluna Naturkosmetik GmbH, Fluthamelstr. 1, 31789 Hameln, Phone +49 5151 9566 360, Fax +49 5151 9566 361, e-mail: info@ayluna.de) of your decision to revoce this contract. You can use the attached revocation form, which is not required.

In order to safeguard the revocation period, it is possible to send the notice of the exercise of the right of revocation before the expiry of the withdrawal period.

Consequences of the revocation

If you revoce from this Agreement, we have to refund all payments we have received from you immediately, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer) and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this refund, we use the same payment method that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this refund fees.

We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to us (Ayluna Naturkosmetik GmbH, Fluthamelstr. 1, 31789 Hameln) or to hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

End of revocation explanation